Shipping & Returns
We strive to make your shopping experience with us seamless, satisfying and exciting. When placing an order with us, please know that we take the utmost care and responsibility in making sure your order is fulfilled quickly, accurately and that you’re completely happy.
When you place your order, you will receive an order confirmation by e-mail. This means that your order has been received and is processing. As soon as we receive your order, we begin working on it immediately.
Most orders are shipped withing 2 days. You will receive tracking information to the e-mail address you provided when checking out.
Incomplete or Incorrect Address Submissions:
Please review your shipping address carefully when placing an order. Errors with the shipping address will cause delays in transit times, lost or returned orders.
We know that returns are part of shopping. Your satisfaction and happiness is our top priority, so even though you may need to return an order from time to time, we’re still committed to providing you with the best customer service and care. That is why we offer a 30-day return policy at no expense to you. We're happy to take care of any concerns you have. We fully stand by our products.
Cancellations & Order Changes:
Once an order is placed, the gears start to move and it begins processing. If you realize that you placed the order by mistake, changed your mind or there is any other reason that you want to cancel the order, please let us know as soon as possible.
Our return policy is 30 days. We are committed to making sure you're completely happy with your purchase. If there is ever any issue with the product, please reach out to us and we'll do our best to help.
You can reach us at firstname.lastname@example.org